Public Transportation System - HEART MIND PROJECT

Public Transportation System

Resilience/Stress Management Public Transportation

This company was undergoing dynamic transformation, dealing with aggressive expansion goals, aging equipment challenges, increasing customer demands and complaints, sensitive labor negotiations and security concerns. Protecting the health of the talent pool was a priority.


Goals:

In order for the individuals and the organization to flourish in rapidly changing times, protect their health and perform at their peak, they need to be able to:

  • Handle stress
  • Be more flexible
  • Be collaborative
  • Be resilient

Results:

Health and Business Performance Indicators:

Often/Most of the Time: Pre Post (45) days
Exhausted 26% 18%
Tired 35% 18%
Anxious 35% 12%
Fatigued 31% 13%
My supervisor & I communicate well 74% 80%
I listen closely to my co-workers 85% 92%
I am productive at work 87% 94%
I feel appreciated 64% 80%

Comment:

Significant improvements were made in most categories of the personal well-being and stress reduction constructs. This is highly noteworthy, particularly considering the difficult conditions and pressures existing at this time.
Group Leader

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