Baptist Health Network - HEART MIND PROJECT

Baptist Health Network

Employee Engagement Baptist Health

Baptist Health Network implemented a Caritas HeartMath program, which integrates the Caring Science theory with HeartMath’s science and techniques and emphasizes caring-healing for practitioners and patients alike.

Continuity of Benefits

  • Baptist Health leaders were intrigued to learn that in previous studies, HeartMath participants reported that the benefits of using these tools did not decrease after 6 months for 85% of participants
  • Baptist Health leaders wanted to verify this in their hospital culture
  • They settled on three data points:
    • Before training baseline
    • Second at 1 month
    • Third at 1 year

Sustainable Improvements

Data at 1 Month:
  • 9 metrics of Engagement increase, such as gratitude, motivation, goal clarity, communication effectiveness, positive outlook, and productivity
  • 6 metrics of Stress decreased, including fatigue, anxiety, depression, anger management, and resentfulness
Data at 1 Year:
  • 13 metrics of Engagement continued to increase
  • 6 metrics of Stress continued to decrease

We felt that HeartMath, with its heart-centered methods, gave our staff a technique and tool to connect them to Dr. Watson’s caring theory. The Caring Theory and HeartMath complement each other and together, they give you a more robust way to approach a caring environment.
Diane Raines, Senior VP, Chief Nursing Officer

HCAHPS Kaiser Permanente

Kaiser Permanente Northern California’s Home Health and Hospice Continuum

Kaiser Permanente Northern California’s Home Health and Hospice Continuum worked with HeartMath to design a study that reduced staff stress, increased staff resilience and improved member satisfaction.
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Staff Retention Delnor–Community Hospital

Delnor Community Hospital

The HeartMath initiative at Delnor–Community Hospital transformed their culture – in employee and patient satisfaction – to become the hospital of choice in their primary market.
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