Statistically significant reductions in Stress Related Measures (p < .001) Fatigue, anxiety, depression, anger management, resentfulness
HH-CAHPS “rate agency 9 – 10” scores improved 1.7 percentage points – to 83.6%*
Caring Science and HeartMath™ was an effective leadership strategy to support the Continuum and its staff within a constantly evolving healthcare environment.
Mary Lush, PhD, RN, Quality Program
* Member satisfaction with care was measured using the Home Health Consumer Assessment of Healthcare Providers & Services (HH-CAHPS)