“Employee satisfaction equals patient satisfaction.” – CEO
We have heard countless stories from our HeartMath-trained staff, thanking us for giving them tools that have helped them make a personal difference in the organization. The techniques have helped leaders and staff in the following situations: decreasing patient anxiety, improving patient safety, providing performance feedback and dealing with conflict, and increasing creativity, innovation and ease in communications and decision making. Even more importantly, we see life as a remarkable journey. We continue to hear how our HeartMath-trained staff have used these techniques with their loved ones at home to help provide an appreciative and supportive environment. We see our employees as caregivers – and the HeartMath program allows us to care for them!
the Riverside Medical Center’s leadership team