Barts Health NHS Trust - HEART MIND PROJECT

Barts Health NHS Trust

Stress/Patient Experience Barts Health NHS Trust

Barts Health NHS Trust* needed a solution –to reduce high stress levels on three clinical wards and one reception area. This was the first trial of the HeartMath Revitalizing Care Program in the UK.

Client Goals:

  • Reduce personal stress for staff in the midst of vast organizational change
  • Assist staff in building personal resilience, thereby increasing compassionate care and enhancing the overall patient experience

Key Results:

  • Statistically Significant improvements in Stress Related and Resilience Measures:
    • Fatigue, Resentfulness, Stress Symptoms, Calmness: (p < .001)
    • Anxiety, Depression, Anger Management, Gratitude: (p < .01)

The completion of the pilot project clearly demonstrated both a direct benefit for staff and the transferability of the HeartMath Revitalizing Care program to the UK health provider context.
Kay Riley, MBA, CIHCC, RN, Chief Nurse Barts Health NHS Trust, Honorary Professor of Nursing City University London

Leadership/Sustainability Finance

Financial Institution

Overview: The Leadership Center implemented HeartMath tools with the executive team, district and branch managers, customer service representatives, and sales staff to create a solid foundation for their change management process and to introduce new strategies to their branch network.
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Health Care Claims Cost Fairfield Medical Center

Fairfield Medical Center

HeartMath helped Fairfield Medical Center transform their culture; staff experienced less stress, more resilience, and more satisfaction. This caused a large decrease in health care claims costs.
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