Barts Health NHS Trust

Stress/Patient Experience Barts Health NHS Trust

**Barts Health NHS Trust* needed a solution –**to reduce high stress levels on three clinical wards and one reception area. This was the first trial of the HeartMath Revitalizing Care Program in the UK.

Client Goals:

Reduce personal stress for staff in the midst of vast organizational change
Assist staff in building personal resilience, thereby increasing compassionate care and enhancing the overall patient experience

Key Results:

Statistically Significant improvements in Stress Related and Resilience Measures:

Fatigue, Resentfulness, Stress Symptoms, Calmness: (p < .001)
Anxiety, Depression, Anger Management, Gratitude: (p < .01)

The completion of the pilot project clearly demonstrated both a direct benefit for staff and the transferability of the HeartMath Revitalizing Care program to the UK health provider context.
Kay Riley, MBA, CIHCC, RN, Chief Nurse Barts Health NHS Trust, Honorary Professor of Nursing City University London

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