Overview: The Leadership Center implemented HeartMath tools with the executive team, district and branch managers, customer service representatives, and sales staff to create a solid foundation for their change management process and to introduce new strategies to their branch network.
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HeartMath has given us tools to make the difference between required courtesy and genuine care. As a result, we have achieved our benchmarks in patient satisfaction and employee satisfaction excellence. Without HeartMath, we could not have reached our potential.
Tom Wright, Chief Operating Office