Medium-sized hospital - HEART MIND PROJECT

Medium-sized hospital

Health Care Claims Costs Healthcare

"The CEO engaged HeartMath to transform the hospital culture; staff experienced less stress, more resilience, and more satisfaction. This caused a large decrease in health care claims costs.”


Client Goals:

Address employee stress in 9 different business units across Europe, Asia and Africa, to:

  • Reduce stress for leadership, staff and patients
  • Create a coherent, caring culture
  • Improve employee wellness

Results after training leadership team and 50% of the hospital staff:

  • Employee satisfaction survey showed large improvements in communication scores and much higher job satisfaction for the HeartMath-trained staff
  • Health care claims decreased by $130 per member per month
  • Short-term disability claims decreased by $309.93 per member per year.

“We have experienced very positive results from the use of HeartMath in our organization and realize the importance of incorporating HeartMath’s program into our culture. We continue to reach our goal of exceptional performance by lowering the stress of our employees, which increases the quality of care our patients receive and overall patient satisfaction.”

Chief Nursing Officer

HCAHPS Kaiser Permanente

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