Financial Institution - HEART MIND PROJECT

Financial Institution

Leadership/Sustainability Finance

Overview: The Leadership Center implemented HeartMath tools with the executive team, district and branch managers, customer service representatives, and sales staff to create a solid foundation for their change management process and to introduce new strategies to their branch network.


Goals:

To utilize HeartMath tools in a variety of business applications, including:

  • Business planning
  • Sales meetings
  • Team effectiveness
  • Change management workshops

Sustainability: 1,300 employees were surveyed

  • Six to eight months after training, 71% continued to use the HeartMath tools. Of these individuals,
    • 86% practiced in business
    • 55% practiced at home
  • 73% of users say their behavior changed as a result of using HeartMath.
  • 82% felt it improved their overall health and wellbeing.

Personal Comments:

“We are seeing that people feel more in control of their situation – not as reactive or overwhelmed. The employees who have taken the HeartMath training have experienced a shift in perspective about what’s going on around them, and have developed a more positive, energized, empowered outlook.”
Leadership Centre Director

Turnover Sierra Providence Health Network

Sierra Providence Health Network

The HeartMath initiative at Sierra Providence Health Network was designed to reduce turnover, but also sparked improvements in morale, patient care and productivity.
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Staff Stress and Retention Riverside Medical Center

Riverside Medical Center

Leaders at Riverside Medical Center launched a HeartMath initiative hospital–wide when stress was identified as the top opportunity for improvement, based on the employee attitude survey.
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